FAQ

Elia Vatine is an online store named after Elia Vatine, an innovative designer of luxury wedding gowns. Her focus on creating unique, sublime, and timeless designs has allowed her to achieve a reputation for excellence in the bridal market. Elia's distinctive touch can be found in every gown she creates, with an eye for detail and an innate sense of style. At Elia Vatine's store, you can find some awesome designs for your weddings with top-notch quality and fair price.

It usually takes 2-18 days to receive the order. However, we dispatch the dress as soon as possible, and if we can, we use first-class service to ship it, so we can get it to you as quickly as possible. We know that sometimes there are problems with the delivery, and we are always here if you have any questions or concerns. If you need anything else, never hesitate to contact us.

Once your order is shipped, our system will send you an email notification with the tracking number, which you can use to track the order on the mentioned carrier in the order.

At Elia Vatine's store, the accepted payment methods arecash-on-delivery, credit card, debit card payments, and PayPal.

Yes, we do ship internationally. You can contact us to know if we are dealing in your country or not.

Yes, we do offer a discount on special occasions. Additionally, we offer free delivery on all orders. You can also subscribe to our newsletter to get the latest updates about our offers and discounts.

Yes, in the site we have the standard measurements, however we can customize any dress according to your exact measurement. A guide how to take your measurements find here  

I would love to help you out on your special occasion and surely make the customization as you requested. 

We are offering free shipping on all dresses. You can find more about shipping policy here

Elia Vatine stands for professionalism, trust and excellent interpersonal skills, therefore her team accompanies the bride starting from the process of picking the dress through matching the exact fit straight forward to the happy wedding day.